Wednesday, 2 March 2011

3A - Service Design Tools

For the first part of assignment three we were asked to look at this website servicedesigntools.org and look at the tools and case studies used then relate them to our studio projects. 


Affinity diagram - is a creative process used for gathering and organizing large amounts of datas, ideas and insights by evidencing their natural correlations. I could have used this tool in any of my past projects, as it would have helped lay out the initial ideas when starting to design.


Mock upis a model, an illustration or a collage describing an idea. This tool would have been good to use in my exhibition design project, as you have to create a relationship between the exhibition space and the concept (Jute Industry). This could have helped bringing the of the information from both parts together easier in the beginning. 


Storyboardit is the representation of use cases through a series of drawings or pictures, put together in a narrative sequence. This tool would have worked well for my first year project, domestic dwelling as I was designing a space for a person in a slum to live. It would have helped identify connections between the designer and the user.


Service specification - is a written document that grows up during the design process. It describes the aim of the project in a detailed way and the evolution of the ideas developed step by step. This tool would have been useful in my furniture project, due to working in a group it would have been good to do this a keep updating document each time someone else moved forward with an idea etc. 

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